A// The technical support we provide after service is designed to ensure that our solutions continue to perform optimally and to address any issues that may arise. This includes:

• Remote and Onsite Support: Depending on the situation, we offer remote assistance to resolve issues quickly and on-site support when needed.
• Upgrades: We take care of software updates to keep your systems up to date and running without interruption.
• Customized Support: We have a dedicated support team that knows your specific environment and can provide quick solutions tailored to your needs.
• Regular Reports: We send periodic reports detailing system performance and any interventions made, keeping you informed about the status of your technology.

R// Public and private sector, with a focus on the public sector

R// To contact our services, please follow these steps:

1. Access website:
   Access our official website where you will find detailed information about our services and contact.
2. Contact Form:
   Fill out the contact form available on our website with your data.
3. Send an Email:
   You can send us an email to
   comercial@idealogic.com.co
   with your inquiry or service request. Be sure to include key details about your project or needs so that we can provide you with a more accurate response.
4. Call Our Customer Service Number:
   Call our customer service number (601) 742 74 38.
   to speak directly with one of our representatives. We are available to answer your questions and arrange an initial meeting.